When the food is good, it's hard to beat. Unfortunately, you never know from one trip to the next how the food will be. It could be fresh and perfect, or it could be dry from being overcooked, or worse, from sitting in a warmer forever.

But the food isn't the big issue at this particular Bojangles'... it's the service. I almost never get the correct order. And that's not an exageration... almost never do I get what I ordered. And God forbid you complain, because then you have to deal with some of the illest-tempered people on the planet.